Privacy and Security Policy

Last Updated: May 7, 2020


This section summarizes our privacy practices. For more detail, please read the entire privacy policy.

What information do you collect about me?

We collect information about you to quote and service your insurance policy. This is called "Nonpublic Personal Information" if it identifies you and is not available to the public. Depending on the product, we collect it from some or all of the following sources. We have provided a few examples for each source, but not all may apply to you.

Who might get information about me from you?

We will share information about you only as permitted by law. We will not share your Nonpublic Personal Information with other companies for their marketing purposes without your consent. There is no need to "opt out" or tell us not to do this.

Disclosures include those that we feel are required to provide insurance claims or customer service, prevent fraud, perform research or comply with the law. Recipients include, for example, insurance companies, claims representatives, service providers, law enforcement, courts and government agencies. These parties may disclose the information to others as permitted by law.

How do you protect my information?

We restrict access to your Nonpublic Personal Information to our employees and others who we feel must use it to provide our products and services. Their use of the information is limited by law, our employee code of conduct, and written agreements where appropriate. We also maintain physical, electronic and procedural safeguards to protect your information.

Why do you ask for my email address?

When you quote or buy insurance on our Web site, we collect your email address so that we can send you emails concerning your transactions with us, and other information we think you'll find useful.

To ensure you get our emails, our service provider or we may receive confirmations when you open them or click through email links. These confirmations may also show whether your email application supports graphics, so we can tailor our messages to you.

What about links to other Web sites?

Our Web site may contain links to other sites that are not ours. These links are solely for your convenience. We make no warranties or representations about other Web sites. We recommend that you read the privacy and security policies of these sites.

What about Web site security?

Our security measures help ensure that your data is secured and encrypted, so that others cannot access it while in transit. We limit access to our servers and require our employees to adhere to high standards of ethics and integrity in performing their jobs.

Non-Personally Identifiable Information and the Use of Cookie Technology

We collect non-personally identifiable information through the use of a software technology called "cookies", and through our visitor's voluntary submissions to us and/or upon our request. By non-personally identifiable information, we are referring to information about our visitor's browser (e.g., Mozilla FireFox or MS Internet Explorer), operating systems (e.g., Windows or Macintosh), Internet service providers (e.g., TELUS or SHAW) and other similar information which we track in aggregate form. The non-personally identifiable information that we track is anonymous and will never be identified with or lead us back to any of our visitors.

Cookie technology helps us to know how many people visit us and where visitors go on our site. Cookies are small bits of information we send to your computer. Among other things, this non-personally identifiable information allows us to know which areas are favourites, which areas need a bit of improvement, or what technologies and Internet services are being used by our visitors, so that we may continually improve our visitor's online experiences.

Cookie Technology is an industry standard code of practice and is common on all online websites.

Use of IP Addresses

We collect IP addresses to obtain aggregate information on the use of the Service. An IP address is a number assigned to your computer by a Web server when you're on the web. When you are on our site, we have a back-end server which logs your computer's IP address. We only use the information we find out from tracking IP addresses in the aggregate, such as how many users entered a specific area of our site, and not to track a specific IP address to identify an individual user. However, we may use such information to identify a user if we feel that there are or may be safety and/or security issues, or to comply with legal requirements.


This site may provide hyperlinks to Web sites owned and controlled by others. We are not responsible for the privacy practices of any Web site not owned or controlled by us.


By accessing or using this Site you consent to the collection, use, and transfer of your personal information as described in this Privacy Policy Statement, as amended from time to time.

Changes to This Policy

We are constantly striving to improve our service and from time to time it may be necessary for us to review this policy. We reserve the right to amend this policy at any time and to notify you of any amendments by posting an update version on our website

It is your responsibility to check the Website each time prior to access for any changes.

Service Office


Arthur J. Gallagher Canada Limited
Attn: SAC Team
Suite 300
334 - 11th AVE. SE
Calgary, AB
T2G 0Y2